Praise: the most potent resilience factor
Leaders often ask me if there is one thing that would make the most difference in creating resilience and adaptation for their people, themselves and often their families in these trying times. The answer is fairly simple, but, sadly, often refuted or resisted. It is what my partner Bob and I call “potent praise,” which affirms people for not only what they achieve but also how they do it and who they are. Are you getting—and giving—the kind of praise that energises and empowers?