Humans vs. automation: Service center agents can outperform technology
Humans by and large are quite happy to interact with machines—like self-service check-outs in supermarkets—but not talk to them. We want, and are genetically wired to need, to interact with other humans. Without that we become depressed.
How to be resilient and mitigate burnout
It’s heartening to know that we are all still works-in-progress and can be equipped with skills to grow and adapt to the stressful situations we face. Resilience is about 10% influenced by genetics and the rest by context and experience.
Toxic workplaces increase risk of depression by 300%
Psychosocial safety climate (PSC) is the term used to describe management practices and communication and participation systems that protect workers’ mental health and safety. Poor workplace mental health can be traced back to poor management practices, priorities and values, which then flows through to high job demands and low resources.
Female lawyers more likely to report stress, risky drinking than male lawyers
Recent reports indicate lawyers suffer from especially high rates of depression, anxiety, and substance misuse, as well as high rates of attrition, particularly among women. Binge drinking and problem gambling among female lawyers and other professionals was higher than that of males. On the other hand, cocaine use was higher among male lawyers.
Suicide among female nurses is double that of the general female population
Nurses and physicians face many similar risk factors for suicide, but in nurses those risk factors are potentially exacerbated by long hours and less autonomy. Has the focus on physician welfare come at the expense of the huge nursing workforce that, based on new data, appears at much higher risk?
Stress, insomnia, and the immune system
Scientists have pinpointed the circuit in the brain that is responsible for sleepless nights in times of stress—and it turns out that circuit does more than make you toss and turn.
Is your job killing you? Stress, lack of autonomy, ability can lead to depression, death
Job control (autonomy) and cognitive ability act as resources that help people cope with work stressors.
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