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Automation drives income inequality

November 27, 2022

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Automation drives income inequality

When you use self-checkout machines in supermarkets and drugstores, you are probably not — with all due respect — doing a better job of bagging your purchases than checkout clerks once did. Automation just makes bagging less expensive for large retail chains.

What the researchers say: “If you introduce self-checkout kiosks, it’s not going to change productivity all that much,” said the lead author of a new study. “It’s going to have fairly large distributional effects, especially for low-skill service workers. It’s a labor-shifting device, rather than a productivity-increasing device.”

The newly published study quantifies the extent to which automation has contributed to income inequality in the U.S., simply by replacing workers with technology — whether self-checkout machines, call-center systems, assembly-line technology, or other devices. Over the last four decades, the income gap between more- and less-educated workers has grown significantly; the study finds that automation accounts for more than half of that increase.

“This single one variable … explains 50 to 70 percent of the changes or variation between group inequality from 1980 to about 2016,” the researchers explain.

Since 1980 in the U.S., inflation-adjusted incomes of those with college and postgraduate degrees have risen substantially, while inflation-adjusted earnings of men without high school degrees have dropped by 15 percent.

How much of this change is due to automation? Growing income inequality could also stem from, among other things, the declining prevalence of labor unions, market concentration begetting a lack of competition for labor, or other types of technological change.

To conduct the study, the team used U.S. Bureau of Economic Analysis statistics on the extent to which human labor was used in 49 industries from 1987 to 2016, as well as data on machinery and software adopted in that time. The scholars also used data they had previously compiled about the adoption of robots in the U.S. from 1993 to 2014. In previous studies, they have found that robots have by themselves replaced a substantial number of workers in the U.S., helped some firms dominate their industries, and contributed to inequality.

At the same time, the scholars used U.S. Census Bureau metrics, including its American Community Survey data, to track worker outcomes during this time for roughly 500 demographic subgroups, broken out by gender, education, age, race and ethnicity, and immigration status, while looking at employment, inflation-adjusted hourly wages, and more, from 1980 to 2016. By examining the links between changes in business practices alongside changes in labor market outcomes, the study can estimate what impact automation has had on workers.

Ultimately, the researchers conclude that the effects have been profound. Since 1980, for instance, they estimate that automation has reduced the wages of men without a high school degree by 8.8 percent and women without a high school degree by 2.3 percent, adjusted for inflation.

A central conceptual point, the lead author contends, is that automation should be regarded differently from other forms of innovation, with its own distinct effects in workplaces, and not just lumped in as part of a broader trend toward the implementation of technology in everyday life generally.

Consider again those self-checkout kiosks. The researchers call these types of tools “so-so technology,” or “so-so automation,” because of the tradeoffs they contain: Such innovations are good for the corporate bottom line, bad for service-industry employees, and not hugely important in terms of overall productivity gains, the real marker of an innovation that may improve our overall quality of life.

“Technological change that creates or increases industry productivity, or productivity of one type of labor, creates [those] large productivity gains but does not have huge distributional effects,” the lead author said. “In contrast, automation creates very large distributional effects and may not have big productivity effects.”

The results occupy a distinctive place in the literature on automation and jobs. Some popular accounts of technology have forecast a near-total wipeout of jobs in the future. Alternately, many scholars have developed a more nuanced picture, in which technology disproportionately benefits highly educated workers but also produces significant complementarities between high-tech tools and labor.

The current study differs at least by degree with this latter picture, presenting a starker outlook in which automation reduces earnings power for workers and potentially reduces the extent to which policy solutions — more bargaining power for workers, less market concentration — could mitigate the detrimental effects of automation upon wages.

“These are controversial findings in the sense that they imply a much bigger effect for automation than anyone else has thought, and they also imply less explanatory power for other [factors],” the researchers point out.

So, what? Bill Gates suggested that automation be taxed as if it were labor, and proceeds be put towards a minimum social wage. Amen.

Dr Bob Murray

Bob Murray, MBA, PhD (Clinical Psychology), is an internationally recognised expert in strategy, leadership, influencing, human motivation and behavioural change.

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