Improving the world a la Silicon Valley

November 5, 2023

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Improving the world a la Silicon Valley

How strongly are the ideas of Mark Zuckerberg or Elon Musk influencing today’s digital economy? A study has analyzed speeches, book contributions and articles from Silicon Valley, demonstrating the emergence of a new spirit of digital capitalism.

What justification is there for earning a lot of money? Nineteenth-century Calvinists interpreted economic prosperity as a sign that one was counted among God’s chosen. This manner of thinking, centered in Geneva, influenced liberal capitalism.

Today’s justifications for economic activity sound different. They focus on themes of flexibility or efficiency. In particular digital capitalists claim that they improve the world. Their credo: for every societal problem, from climate change to inequity, there is a technical solution that also offers the opportunity to make plenty of profit. This approach is known as solutionism.

A team of international researchers wanted to find out how influential this idea is today. For their study, they drew on a variety of texts from Silicon Valley, the global center for high technology on the US West Coast. Their results appear in the journal Theory, Culture & Society.

With the help of a machine-learning algorithm, the researchers examined the speeches and book contributions of people like Facebook founder Mark Zuckerberg and Tesla CEO Elon Musk – i.e., the West Coast tech elites. They also looked at articles from Wired, the magazine popular among tech developers and programmers. The third source they examined was articles from the East Coast magazine Harvard Business Review, which tends to be read more by US managers rather than Silicon Valley types.

What the researchers say: “We assumed that tech entrepreneurs like Zuckerberg would use solutionist arguments,” the lead author said. “But we wanted to know whether the ideology extends beyond the exclusive circle of Silicon Valley elites.”

For the study, multiple people first classified independently selected text excerpts with a focus on the justifications listed in the various paragraphs for economic activity: world improvement, flexibility, efficiency, etc. Next, an algorithm calculated the proportion of the various justifications in more than 1.7 million excerpts.

For the tech elites on the US West Coast, solutionism was indeed revealed as the most significant entrepreneurial point of reference. The idea has also become increasingly prevalent in Wired, which represents the more or less the mindsets wider tech milieu in the Silicon Valley. The Harvard Business Review, on the other hand, contained only fleeting traces of the ideology. Do-gooder fever has evidently not yet reached all corners of the US economy. With increasing digitalization, though, it will continue to spread to other areas and regions of economic activity, according to the researchers.

The lead author sums up the study as follows: “We were the first to demonstrate on a broad basis of data that a new strain of thought is arising in today’s digital capitalism that provides a central justification for entrepreneurial activity. And this strain is highly influenced by solutionism.”

He considers this new capitalist spirit problematic because it undervalues democratic processes. The big “man of action” Musk, for example, has no appreciation for worker protections or democratic regulation. The result is that Tesla factories in Germany have far more occupational accidents than comparable Audi factories.

The researchers also criticize Meta, formerly known as Facebook: it claims to bring the world together, but allows fake news to proliferate. “Solutionism doesn’t combat real problems at all; it’s just an empty ideological shell,” they conclude. The authors understand this study as a critique of the American tech giants’ self-portrayals, “which we should regard with a great deal of skepticism.”

So, what? The digital revolution has led to increased inequality, unregulated AI and poses a danger to democracy. If you’re Musk or Zuckerberg, what’s not to like?

Dr Bob Murray

Bob Murray, MBA, PhD (Clinical Psychology), is an internationally recognised expert in strategy, leadership, influencing, human motivation and behavioural change.

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