Cooperation among strangers has increased since the 1950s
While Americans’ cooperation has increased over time, their beliefs about others’ willingness to cooperate has actually declined.
Experts don’t always give better advice—they just give more
Skillful performance and skillful teaching are not always the same thing, so we shouldn't expect the best performers to be the best teachers as well.
Lies that 'might' eventually come true seem less unethical
Whether the situation involves a politician making a controversial statement, a business stretching the truth in an advertisement or a job seeker lying about their professional skills on a resume, “it might become true in the future” is used to justify statements that are verifiably false in the present.
People prefer friendliness, trustworthiness in teammates over skill competency
People who are friendly and trustworthy are more likely to be selected for teams than those who are known for just their skill competency and personal reputation.
Genetics may control who our friends are
Have you ever met someone you instantly liked? Or disliked? An “unconscious” part of the brain enables us to process information spontaneously and there may be a biological basis behind this instantaneous compatibility reaction.
Ways to preserve employee morale during cost-cutting
Layoffs, offshoring and other cost-cutting measures affect morale longer than most companies realize, challenging assumptions that shifts in job attitudes are temporary. Companies that invest in their remaining employees are less likely to see a plunge in morale.
Typography influences consumer preferences
Typography—specifically tracking, or the spacing between letters in a word—can influence consumers’ interpretations of brand logos. Compact logos encouraged favorable brand attitudes, signaling that the brand was reliable, secure, and trustworthy.
Human instinct better than algorithms in detecting online "deception"
Can we trust our gut instinct? We often assume the human brain is no match for a computer but with practice in looking for deception cues, we may be able to rely on our gut instinct when it comes to detecting fake online reviews.
BSers are more likely to fall for BS
"It probably seems intuitive to believe that you can’t bull**it a bull**itter, but our research suggests that the biggest purveyors of persuasive bulls**t are ironically some of the ones most likely to fall for it."
No second chance to make trusting first impression, or is there?
In business, as in life, it is important to make a good first impression, but if you do get off on the wrong foot and the initial trust is tested, there may be opportunities to build and strengthen the relationship.
Less job stress for workers at financially transparent firms
At companies with more financial transparency, workers felt more secure in their jobs, more committed to their employers and—most significantly—said they had better relationships with their managers.
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