'Alternative facts' are cons
Should journalists cover both sides of an argument when one side is advancing what experts widely regard as a falsehood?
Online parenting communities pulled closer to extreme groups spreading misinformation
Social media feeds the spread of misinformation, leaving social media platforms struggling under the deluge of new material that is posted every day.
Children exposed to a brand a minute
Wearable, automatic cameras provided an unprecedented view of a child's daily exposure to marketing, revealing they were bombarded with consumption messages in school, at home and in-store.
Computer model explains the spread of misinformation
It starts with a superspreader, and winds its way through a network of interactions, eventually leaving no one untouched. Those who have been exposed previously may only experience mild effects. No, it’s not COVID-19. It’s the contagious spread of misinformation and disinformation— misinformation that’s fully intended to deceive.
New technology exposes 'liars' through telltale activation of facial muscles
Researchers detected 73% of the lies told by trial participants based on the contraction of their facial muscles—achieving a higher rate of detection than any known method. The study identified two different groups of “liars”: those who activate their cheek muscles when they lie, and those who activate their eyebrows.
Praise that slays: How complimenting a competitor can drive a firm's revenues
Brands typically avoid complimenting their competitors because they don’t want to offer a rival brand free publicity. However, experiments with brand-to-brand praise led to more positive consequences for the praising brand, including greater brand engagement and higher sales.
How people understand other people
Mindreading can play a major role in social cognition, enabling us to develop an individual understanding of others and playing a crucial role in building and maintaining long-term relationships. It's more prevalent in high performing teams, with team members able to communicate using parts of the brain that others are unable to.
Digital contact does not enhance wellbeing
During periods of limited face-to-face contact, such as that experienced by most people during Covid-19 lockdowns, digital contact is particularly harmful for the wellbeing of young adults—and probably for the rest of us as well.
How you speak up at work can affect whether you're picked for a team
Different ways of communicating work-related issues can shape reputations and affect team formation. Using a “supportive voice” can fuel trust and cooperation and lead to a higher chance of being recruited to a team, compared to those who use a more task-oriented “challenging voice.”
When humanlike chatbots miss the mark in customer service interactions
Chatbots are increasingly replacing human customer-service agents on companies’ websites, social media pages, and messaging services. Designed to mimic humans, these bots often have human names humanlike appearances and the capability to converse like humans.
How can we overcome negotiation impasses?
Leaders spend around 15% to 26% of their working hours negotiating – and many of these negotiations end without an agreement. Understanding why negotiations end with an impasse can help leaders become more effective, improve business outcomes, and make employees happier.
"Why you gotta be so rude?" The rise of the 'vicious cycle' of workplace incivility
Uncivil behavior at work can range from criticizing someone in public, rude or obnoxious behavior or withholding important information, to more subtle acts such as arriving late to a meeting, checking email or texting during a meeting, or ignoring or interrupting a colleague.
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