When to break from the herd to make a better decision
When we see other people hesitate before making a choice, that tells us they were conflicted, that they weren’t entirely sure they were making the right decision. That makes people less confident in the group consensus and frees them to make decisions based on their own information.
Use your team's emotions to boost creativity
If you’re putting together a team for a project, you might be inclined to pick people with cheerful, optimistic dispositions and flexible thinking. But a new management study indicates your team might also benefit from people who are exactly the opposite.
"Why you gotta be so rude?" The rise of the 'vicious cycle' of workplace incivility
Uncivil behavior at work can range from criticizing someone in public, rude or obnoxious behavior or withholding important information, to more subtle acts such as arriving late to a meeting, checking email or texting during a meeting, or ignoring or interrupting a colleague.
'Hey, do you have a second?' The upside of workplace interruptions
It’s a common occurrence: you’re right in the middle of a project and a co-worker stops by to ask for help with a task or to share a photo of their new puppy. While there are downsides to interruptions at work (increased stress, lower energy), the upside is a greater sense of belonging, leading to higher job satisfaction.
Ways to preserve employee morale during cost-cutting
Layoffs, offshoring and other cost-cutting measures affect morale longer than most companies realize, challenging assumptions that shifts in job attitudes are temporary. Companies that invest in their remaining employees are less likely to see a plunge in morale.
Managers try to fix workplace injustices by giving employees secret perks
It's not unusual for middle managers to compensate victims of workplace injustice under the table—from extra vacation time, to higher travel allowances, to equipment they’re allowed to take home—creating an invisible wage system.
How environmental factors could provide for a young brain
“Diseases of old age,” including cognitive decline, are not the products of aging per se, but rather of lifestyle, living and working conditions over time. Working in a boring job, having less opportunity to socialize, staying in one place all your life, are all contrary to our human design specs.
Confirmation: Gossip is good
By exchanging information with others, gossip is a way of forming relationships. It involves trust and facilitates a social bond that is reinforced as further communication takes place. To the human mind, the chit chat before and after a meeting is far more important that the “topic” or “purpose” of the meeting.
"Water cooler talk" can have big benefits
Remote working and more virtual meetings have led to increased workplace structure, with clear goals and tasks. "Reciprocity in conversation" - ensuring a two-way flow of conversation - may help improve remote work environments and lead to higher levels of task enjoyment.
Being in company boosts creativity
So many studies are now showing that working from home on a regular basis is bad for the individual, their family and the organization that employs them.
Desire to be in a group leads to harsher judgment of others
We can belong to many groups (a political party and a sports association for example) and the stronger we identify with them the more we adopt their “group think” and stoutly defend it—even if we don’t actually believe it.
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