Humans vs. automation: Service center agents can outperform technology
Humans by and large are quite happy to interact with machines—like self-service check-outs in supermarkets—but not talk to them. We want, and are genetically wired to need, to interact with other humans. Without that we become depressed.
Will we enjoy work more once routine tasks are automated? Probably not.
When routine work tasks are being replaced with intelligent technologies, the result may be that employees no longer experience their work as meaningful.
The four causes of "Zoom fatigue" and their simple fixes
As more people are logging onto video chat platforms to connect with colleagues, family and friends during the COVID-19 pandemic, researchers have a warning for you: those video calls are likely tiring you out.
"Ownership" in the age of Google
How does the model of legal access, in which consumers purchase temporary access rights to goods and services owned and used by others, effect psychological ownership?
Seeing no longer believing: the manipulation of online images
Image editing software is so ubiquitous and easy to use it has the power to re-imagine history, with deadline-driven journalists lacking the tools to tell the difference, especially when the images come through from social media.
Social media platforms can contribute to dehumanizing people
Online platforms can normalize hatred and contribute to dehumanization. The wider problem is the dehumanizing of so many aspects of our society, leading to mental illness and a diminution of the value of human beings in general.
Study finds stronger links between automation and inequality
In some white-collar jobs—designer, engineer—people become more productive with sophisticated software at their side. In other cases, forms of automation have simply replaced factory workers, receptionists, and many other kinds of employees.
We believe we're less likely than others are to fall for online scams
More research shows how bad we are at judging ourselves, underestimating our own exposure to risk. With millions of people working from home, COVID-19 threatens to wreak havoc on the world's cyber health.
How many jobs do robots really replace?
The impact of robots varies widely by industry and region and may play a notable role in exacerbating income inequality.
Rise in between-workplace inequalities in high-income countries
Rising inequality between-workplaces occurs when firms with powerful market positions outsource production and services to temporary labor firms, subcontractors, global supply chains, franchisees, independent contractors and other low-wage firms.
Lessons from the Spanish flu: Early restrictions lowered disease, mortality rates
Not everyone in 1918 and 1919 thought the strict measures were appropriate or effective at the time, but cities that adopted early, broad isolation and prevention measures had lower disease and mortality rates. However, the biggest danger in the current epidemic is loneliness brought on by enforced isolation.
Can artificial intelligence transform psychiatry?
Thanks to advances in artificial intelligence, computers can now assist doctors in diagnosing disease and help monitor patient vital signs from hundreds of miles away. Currently researchers are working to apply machine learning to psychiatry, with a speech-based mobile app that can categorize a patient's mental health status as well as, or better than, a human can.
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